Shipping policy

Shipping Policy

Last updated: August 2026

At ORULENN, we offer free shipping on all orders within the United Kingdom.

🇬🇧 Free UK Shipping

All eligible orders placed through orulenn.store qualify for free standard delivery within the United Kingdom.

Shipping cost: £0.00

There are no additional standard shipping charges at checkout.

📦 Order Processing

Orders are processed after payment has been successfully received.

Please allow 1–3 business days for your order to be processed before it is dispatched.

During periods of high demand, promotions or holidays, processing may take slightly longer.

🚚 Delivery Times

Delivery times may vary depending on the destination, shipping carrier and fulfilment location.

After your order has been dispatched, you will receive a shipping confirmation email containing tracking information when tracking is available.

Please note that estimated delivery times are not guaranteed and may be affected by circumstances outside ORULENN's control, including carrier delays, customs procedures, weather conditions or other unforeseen circumstances.

📍 Delivery Address

Customers are responsible for providing a complete and accurate delivery address when placing an order.

ORULENN cannot be held responsible for delays or failed deliveries resulting from incorrect or incomplete address information provided by the customer.

🔎 Tracking

When tracking is available for your order, tracking information will be sent to the email address provided at checkout.

Please allow some time for tracking information to become active after dispatch.

📩 Questions About Your Order

If you have questions regarding shipping or your order, contact our customer support team:

orulennstore@gmail.com

Please include your order number so we can assist you as quickly as possible.